SERVICE AND SUPPORT UPDATES:
Visit our COVID-19 Service and Support page for Comprehensive Support Updates.
Person to Person Advising
CSC is providing online and phone advising for financial aid, registration, and billing inquiries. Please call us at 510-664-9181 weekdays between 9 am - 12 pm and 1 pm - 4 pm or create a case with your inquiry. We are responding to all inquiries as quickly as possible based on volume.
Given the uncertainty surrounding COVID-19, we want to express our continued commitment to your well-being and our dedication to your success while attending Berkeley. We will be working daily to ensure there is readily available support for all students, especially those in need.
News on What's New!
At the beginning of every term, new information about financial aid emerges. Below are some of the key items you should review to keep a grasp on how financial aid works and is working for you.
Cancel for Non Payment
The Cancel for Non Payment Policy (CNP) was suspended for the Fall 2020 semester. Here’s what you need to know:
• CNP policy requires students to pay 20 percent of tuition and fees by the Friday before classes begin to avoid an impact on their classes and registration status. This was suspended for the Fall 2020 semester.
• The tuition and fee payment deadline still applied to all students, including those with a CNP exception.
• To avoid future late fees, students must pay tuition and fees in full, enroll and make a payment on the Fee Payment Plan, or apply for a Fall 2020 co-payable emergency loan. A hold will be placed on student accounts that become 60 days past due, which may impact registration and future enrollment. For more information on late paymetn penalties, see late payment penalties.
• You will need to become "Officially Registered" by September 11 to avoid the $150 late registration fee.
• For help, contact Cal Student Central via phone at (510) 664-9181 from 9 a.m.-12 p.m. and 1 p.m.-4 p.m. Monday-Friday or open a case with your inquiry.
Fall Aid Disbursement and Paying for Books
Financial aid for fall began to pay on August 17th for eligible students. Direct deposit and refund checks are processed after accepted aid applies to your account. Please allow 3 to 5 business days to receive your refund via direct deposit (if activated) once your award has disbusred to your student account. All other refunds will be mailed to the address you have listed in CalCentral.
Accepted aid (except work-study) will apply toward your fall charges - if you have more aid than charges, you will receive a refund to assist you in paying for books and living expenses. Sign up for Direct Deposit to receive your refunds directly to your bank account via CalCentral! Activation may take up to seven business days.
If you have more charges than aid, you will have a balance due. Use the Calculate a Balance Worksheet to determine how much refund you will receive or your balance due after your financial aid awards have disbursed for fall.
Emergency Loan Program Dates
The Fall 2020 Emergency Loan application opened on August 19, 2020. Visit the Short Term Emergency Loan website for more information about Emergency Loans.
Financial Aid and Student Health Insurance Plan (SHIP) FAQs
All students are required to have health insurance at UC Berkeley. Review our Financial Aid and Student Health Insurance Plan (SHIP) FAQs page for more information on how enrolling and/or waiving out of SHIP may impact your financial aid. Note: Contact University Health Services for SHIP benefit and waiver related inquiries.
What's the Fastest Way to Receive Your Financial Aid Refund?
If you have not already signed up for Direct Deposit (a.k.a. Electronic Funds Transfer [EFT]) to receive your refunds directly to your bank account, you can still sign up via CalCentral! Activation may take up to seven business days. Until Direct Deposit/EFT is activated, paper refund checks are printed and mailed to you.
2020-21 Expected Family Contribution Appeal Forms Available
May 1, 2020 - February 5, 2021
If the information provided on your 2020-21 aid application no longer reflects your family’s current financial situation, you can submit an Expected Family Contribution (EFC) appeal via the Berkeley Financial Aid Forms website. Watch our short video and review our EFC Appeal flyer to learn if this is the right step for you. If you have been selected for financial aid verification for 2020-21, your verification will need to be completed before you will be able to submit an EFC appeal.
2020-21 Cost of Attendance Adjustment Requests
Should the standard Cost of Attendance not match the actual living expenses you may experience this year, you may request a Cost of Attendance Adjustment when they become available on August 24, 2020. Learn more about the process on our Cost of Attendance Adjustment Request page.
2020-21 Satisfactory Academic Progress
We will do our final Satisfactory Academic Progress (SAP) evaluation for the 2020-21 year after summer grades post. If you do not meet the SAP requirements, we will notify you via email and post a task in CalCentral. Visit the Satisfactory Academic Progress website to find out more. Students not meeting SAP will have their financial aid packages held until an appeal is successfully completed and approved. Submission of an appeal does not guarantee approval.
Announcing New CalCentral Functionality to Understand Award Changes
Ever receive an email from us about revisions to your financial aid awards but can’t figure out what changed? We’re excited to announce you will now be able to clearly identify those changes via the new Award Comparison functionality in the Awards section of CalCentral (screenshot provided below). Learn more about financial aid award changes on our Adjustments to Your Offer page.
Money Management Resources Available
Need help managing your money? Bears for Financial Success is a peer-to-peer program on campus to help you manage your personal finances. You can schedule an appointment with a peer educator or check out our website for more information.